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Privacy Policy

Your privacy and data protection are our top priorities

Last updated: January 2025

Table of Contents

1. Information We Collect

At Xfurbish.ae, we collect information to provide you with the best possible service and shopping experience. The types of information we collect include:

Personal Information

  • Account Information: Name, email address, phone number, and password when you create an account
  • Contact Information: Billing and shipping addresses, company information
  • Payment Information: Credit card details, billing information (processed securely through encrypted payment gateways)
  • Communication Data: Records of your communications with our customer service team

Automatically Collected Information

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Data: Pages visited, time spent on site, search queries, click patterns
  • Location Data: General geographic location based on IP address
  • Cookies and Tracking: Information collected through cookies and similar technologies

2. How We Use Your Information

We use the collected information for the following purposes:

Service Provision

  • Process and fulfill your orders
  • Manage your account and preferences
  • Provide customer support
  • Send order confirmations and shipping updates

Communication

  • Send promotional emails and newsletters (with your consent)
  • Notify you about product updates and special offers
  • Respond to your inquiries and feedback
  • Send important service announcements

Improvement & Analytics

  • Analyze website usage and performance
  • Improve our products and services
  • Personalize your shopping experience
  • Conduct market research and analysis

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

4. Data Security

We implement comprehensive security measures to protect your personal information:

Encryption

All sensitive data is encrypted using industry-standard SSL/TLS protocols

Secure Storage

Data is stored on secure servers with restricted access and regular security audits

Access Controls

Strict access controls ensure only authorized personnel can access your data

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

Essential Cookies

Required for basic website functionality, including shopping cart and checkout processes.

Performance Cookies

Help us understand how visitors interact with our website to improve performance.

Marketing Cookies

Used to deliver relevant advertisements and track campaign effectiveness (with your consent).

You can manage your cookie preferences through your browser settings or our cookie consent banner.

6. Your Rights and Choices

You have several rights regarding your personal information:

Access

Request a copy of the personal information we hold about you

Correction

Update or correct inaccurate personal information

Deletion

Request deletion of your personal information (subject to legal requirements)

Portability

Receive your personal information in a structured, machine-readable format

Opt-out

Unsubscribe from marketing communications at any time

Restriction

Request restriction of processing under certain circumstances

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Phone

+971 5550 111 60

Address

Dubai, United Arab Emirates